A look at how real organisations benefit from the EU's Digital Identity Wallet initiative.

Unlocking Innovation: Practical Use Cases for the EU Digital Identity Wallet

The European Union’s Digital Identity Wallet (EUDI Wallet) is transforming the way businesses, citizens, and public administrations interact online, offering a trusted, secure, and user-centric digital identity solution. While the technology is developing rapidly, its practical applications are already reshaping services across the Single Market. This blog explores some of the most compelling use cases driving adoption and value across the EU.

Seamless Onboarding for Financial Services

One of the earliest sectors to embrace eIDAS-compliant digital identity is banking and finance. With the EUDI Wallet, individuals can open a bank account remotely, verify their identity, and securely sign documents—all with a few taps. EU banks leverage this cross-border identity verification to comply with anti-money laundering (AML) rules (Regulation (EU) 2023/1114), reduce fraud, and speed up customer onboarding. For businesses, this leads to lower administrative costs and more secure transactions.

Effortless Access to Public Services

Across the EU, citizens and residents increasingly use digital identities to access government portals. Tax declarations, social security services, and vehicle registration are accessible online by securely authenticating through the EUDI Wallet. Public administrations benefit from streamlined processes, reduced paperwork, and enhanced trust in digital channels. For example, Estonia’s e-Residency programme and national digital ID scheme have set the benchmark, inspiring similar initiatives EU-wide under eIDAS 2.0.

Supporting Cross-Border Work and Study

The EUDI Wallet simplifies life for mobile EU citizens. A student from France can enrol in a university in the Netherlands by sharing verifiable, digital diplomas and identity credentials via their wallet—with no need for printed documents or in-person verification. Professionals can access foreign health care, file taxes, or even sign employment contracts abroad, all using a single, interoperable digital identity.

Accelerating e-Procurement and Business Partnerships

Companies participating in cross-border public procurement or forming partnerships benefit from trusted digital identities. The EUDI Wallet enables the instant, legally binding signing of contracts and secure sharing of company data such as business licenses or power of attorney. This helps to reduce friction, encourages transnational business relationships, and supports the EU’s Digital Single Market targets (see Digital Single Market Strategy, European Commission).

Healthcare: Secure Data Access and e-Prescriptions

Citizens in several EU Member States can already use their national digital ID for health insurance or to pick up e-prescriptions in another Member State. With the EUDI Wallet, these cross-border health services scale further. Data is shared only with explicit consent and managed in line with the General Data Protection Regulation (GDPR), enabling citizens to control who accesses their sensitive health information.

Summary

The EU Digital Identity Wallet provides secure, privacy-focused solutions for a wide range of practical scenarios—banking, public services, education, business, and healthcare. By promoting seamless, trusted digital interactions across borders and sectors, the EUDI Wallet demonstrates the EU’s leadership in digital transformation.